Terms of service
Last updated: 7th August 2026
1. About these Terms
These Terms of Service ("Terms") govern your access to and use of mithyk.com (the "Site") and your purchase of any products from it.
The Site is operated by Precursor Media Inc., a company incorporated in BC, Canada, with registered office at 255 Newport Drive, #365, Port Moody, BC, V3H 5H1, Canada ("we", "us", "our"). We trade under the brand name Mithyk.
By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Site.
These Terms should be read together with our Privacy Policy, Shipping Policy, and Refund & Returns Policy, each of which is incorporated into these Terms by reference.
2. Eligibility
You must be at least the age of majority in your jurisdiction, or at least 18, whichever is greater, to purchase from the Site. By placing an order you represent that you meet this requirement and that you are using a payment method you are lawfully entitled to use.
We may refuse service, cancel orders, or terminate accounts at our discretion, including where we reasonably suspect fraud, chargeback abuse, resale for commercial purposes, or breach of these Terms.
3. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account. Notify us promptly at support@mithyk.com if you suspect unauthorised use.
4. Products and Descriptions
4.1 Handmade and natural variation. Our products are jewellery and accessories. Individual pieces may vary slightly in finish, patina, tone, and dimension from the images shown. Such variation is a characteristic of the product and is not a defect.
4.2 Colour and image accuracy. Product photography is intended to represent the product faithfully. We cannot guarantee that colours displayed on your device accurately reflect the physical item. Some product imagery is illustrative and may include digitally rendered or composited elements; the product you receive is the item described in the product title and specification.
4.3 Availability. All products are subject to availability. We may add, withdraw, or modify products at any time without notice.
4.4 Errors. We reserve the right to correct errors in product descriptions, pricing, and availability, and to cancel any order placed on the basis of an error, at any time before dispatch, with a full refund.
5. Nature of the Products — Symbolic, Decorative and Novelty Content
5.1 Mythological and folkloric content. Our products draw on mythology, folklore, and historical symbolism. Any reference in product names, descriptions, packaging inserts, or marketing to protection, strength, fortune, warding, blessing, spiritual effect, or similar concepts is presented as narrative, decorative and cultural content only. Such statements are not, and must not be relied upon as, claims of supernatural, metaphysical, medical, psychological, therapeutic, or protective effect. Our products are decorative jewellery. They confer no physical, spiritual, or health benefit of any kind.
5.2 Attribute ratings. Certain products display fictional attribute ratings (such as Strength, Dexterity, Constitution, Intelligence, Wisdom, or Charisma). These are an original, purely fictional entertainment feature of our catalogue. They are not measurements, not claims about the product or the wearer, and have no meaning outside our own catalogue. They are not affiliated with, endorsed by, or connected to any game, publisher, or rights holder.
5.3 No affiliation. Our products are original works inspired by public-domain mythology, folklore, and historical motifs. We are not affiliated with, endorsed by, or licensed by any film, television, game, publishing, or entertainment company, and we do not represent our products as officially licensed merchandise of any franchise.
5.4 Not a medical or safety device. Our products are not medical devices, personal protective equipment, or safety equipment, and must not be used as such.
6. Materials, Care and Suitability
6.1 Materials. Unless otherwise stated on the product page, our jewellery is made from stainless steel. Certain products carry a coloured or plated finish.
6.2 Skin sensitivity. Stainless steel is widely used in jewellery and is generally well tolerated. However, individual sensitivity varies, and we cannot guarantee that any product will be suitable for every wearer. Stainless steel contains nickel as an alloying element. If you have a known metal allergy or sensitivity, review the product specification carefully before purchasing and discontinue wearing immediately if irritation occurs. If irritation persists, seek medical advice.
6.3 Water resistance. Where a product is described as water resistant, this means it is designed to tolerate incidental contact with water, such as handwashing or rain. It does not mean the product is waterproof or suitable for swimming, bathing, showering, saunas, hot tubs, or immersion. Exposure to chlorine, salt water, perfume, cosmetics, cleaning products, or prolonged moisture may damage finishes and is not covered by our warranty.
6.4 Care. Store pieces dry and separately. Remove before sleeping, exercising, or applying cosmetics. Clean with a soft dry cloth only.
6.5 Small parts. Some products contain small components and are not suitable for children under 3 years.
7. Pricing and Currency
7.1 All prices are displayed in your local currency unless otherwise indicated at checkout. Your card issuer may apply conversion or foreign transaction fees, which are outside our control.
7.2 Prices exclude shipping unless stated. Applicable sales tax, GST, VAT, or duties are handled as set out in section 10.
7.3 We may change prices at any time. The price applicable to your order is the price displayed at the time we accept your order.
7.4 Promotional pricing, discount codes, and offers may be limited in time, quantity, or eligibility, may not be combined unless stated, and may be withdrawn at any time. We reserve the right to cancel orders where a code has been obtained or applied improperly.
8. Orders and Formation of Contract
8.1 Your order is an offer to purchase. Order confirmation emails acknowledge receipt but do not constitute acceptance.
8.2 A binding contract is formed only when we dispatch the goods and send you a dispatch confirmation.
8.3 We may decline or cancel any order before dispatch, including for suspected fraud, pricing error, stock unavailability, or delivery address restrictions. Where we cancel, we refund in full.
8.4 We may limit order quantities per customer, per household, or per address.
9. Payment
9.1 Payment is taken through our payment processors at checkout. We do not store full payment card details.
9.2 By submitting payment details you confirm you are authorised to use the payment method.
9.3 We reserve the right to conduct fraud and address verification checks and to request additional verification before dispatch.
10. Shipping, Delivery, Customs and Import Charges
10.1 Destinations. We currently ship to the United States, Canada, the United Kingdom, Australia, and New Zealand. Full details are in our Shipping Policy.
10.2 Processing time. Orders are processed within 2–4 business days of payment, excluding weekends and public holidays.
10.3 Transit time. Estimated delivery is 6–12 business days after dispatch. Delivery estimates are estimates only and are not guaranteed. Transit times may be extended by customs inspection, carrier delays, weather, public holidays, incorrect addresses, or events outside our control.
10.4 Fulfilment. Orders are fulfilled from our supply partners, which may include facilities outside your country. Items in a single order may arrive separately.
10.5 Risk and title. Risk of loss passes to you on delivery to the address you provide. Title passes on full payment.
10.6 Address accuracy. You are responsible for providing a complete and accurate delivery address. We are not liable for non-delivery, delay, or loss resulting from an incorrect or incomplete address, and orders returned to sender for this reason may incur a reshipment charge.
10.7 Customs, duties and import taxes — Delivered Duty Paid.
We ship on a Delivered Duty Paid (DDP) basis. Applicable customs duties and import taxes for your destination country are calculated and included in the total you pay at checkout. You should not be asked to pay any further duty, import tax, or customs brokerage fee in order to receive your parcel.
If a carrier or customs authority contacts you requesting additional duty, tax, or clearance payment on a delivered-duty-paid order, do not pay it before contacting us. Email support@mithyk.com with your order number and a copy of the request and we will resolve it with the carrier. Where such a charge was correctly payable by us and you have already paid it, we will reimburse you on production of a receipt.
This section does not cover charges that arise from your own actions, such as re-consignment fees, storage fees caused by failure to collect a parcel or respond to a carrier request, or charges arising from an incorrect address supplied by you.
10.8 Sales tax, VAT and GST. Where we are registered to collect sales tax, VAT, or GST in your jurisdiction, it will be shown and charged at checkout. Where we are not required to be registered, no such tax is charged by us at checkout, and any tax due on import is dealt with under section 10.7.
10.9 Lost or delayed parcels. If your order has not arrived within 30 days of dispatch, contact us at support@mithyk.com and we will investigate with the carrier and put things right in accordance with our Refund & Returns Policy.
11. Returns, Exchanges and Refunds
The full terms are set out in our Refund & Returns Policy, which forms part of these Terms. In summary:
11.1 Return window. You may request a return within 30 days of delivery.
11.2 Cost. Returns are free. We do not charge restocking fees.
11.3 Remedy. You may choose a refund to your original payment method or an exchange for another item of equal value.
11.4 Condition. Returned items must be unworn, undamaged, and in their original packaging, except where the item is faulty, damaged on arrival, or not as described.
11.5 How returns are handled. To start a return, contact support@mithyk.com with your order number and, where relevant, photographs of the issue. We will confirm the return method for your order. In some cases we will approve a refund or replacement without requiring you to send the item back. Do not return any item without first contacting us; unauthorised returns may not be processed.
11.6 Refund timing. Approved refunds are issued within 5-10 business days of approval. Your bank or card issuer may take additional time to post the funds.
11.7 Non-returnable items. The following are non-returnable and non-refundable except where faulty or not as described: items marked Final Sale at the point of purchase; personalised, engraved, or made-to-order items; and gift cards.
11.8 Statutory rights preserved. Nothing in this section limits the rights described in section 13.
12. Warranty
12.1 We warrant our products against manufacturing defects in materials and workmanship for 12 months from the date of delivery.
12.2 What is covered. Structural failure of clasps, links, settings, or solder joints under normal use; and defective plating that fails prematurely under normal use.
12.3 What is not covered:
- normal wear and tear, including scratching, dulling, patina, and gradual fading of plated or coated finishes over time;
- damage caused by accident, impact, misuse, or improper storage;
- damage caused by exposure to water beyond incidental contact, chlorine, salt water, perfume, cosmetics, lotions, hairspray, or cleaning agents;
- damage caused by alteration, resizing, or repair by anyone other than us;
- loss or theft;
- items purchased from anyone other than us.
12.4 Remedy. Where a valid warranty claim is accepted, we will at our option repair, replace, or refund the item. Proof of purchase is required.
12.5 This warranty is provided in addition to, and does not limit, your statutory rights under section 13.
13. Your Statutory Rights
Nothing in these Terms excludes, restricts, or modifies any right, guarantee, warranty, or remedy that applies to you under law and cannot lawfully be excluded. Where any provision of these Terms would have that effect, it applies only to the maximum extent permitted.
13.1 Canada. Your rights under applicable provincial consumer protection legislation are unaffected. Residents of Quebec retain all rights under the Consumer Protection Act (Quebec), including in relation to dispute resolution.
13.2 United Kingdom. Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are unaffected. This includes your right to cancel within 14 days of receiving the goods without giving a reason, your short-term right to reject faulty goods within 30 days, and your rights to repair, replacement, or a price reduction thereafter. Our 30-day returns window in section 11 is offered in addition to and does not replace these rights.
13.3 Australia. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
13.4 New Zealand. Where you acquire goods as a consumer, your rights under the Consumer Guarantees Act 1993 apply and are not excluded or limited by these Terms.
13.5 United States. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so some of the exclusions in sections 16 and 17 may not apply to you.
14. Intellectual Property
14.1 All content on the Site — including designs, product artwork, photographs, text, product names, collection names, lore and narrative content, logos, and the arrangement of the Site — is owned by us or licensed to us and is protected by copyright, trade mark, and other intellectual property laws.
14.2 You may not reproduce, distribute, resell, scrape, republish, or create derivative works from our content without our prior written permission. You may not use our content to train machine learning or artificial intelligence models.
14.3 Purchasing a product grants you ownership of that physical item only. It grants no licence to any intellectual property, and no right to reproduce, manufacture, or commercially exploit the design.
14.4 Our products are inspired by public-domain mythology, folklore, and historical motifs. Where any third-party name or mark appears on the Site, it is used descriptively and remains the property of its owner. If you believe any content on the Site infringes your rights, contact support@mithyk.com with details and we will investigate promptly.
15. User Content
15.1 If you submit reviews, photographs, videos, comments, or other material to us or to our social channels ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual and irrevocable licence to use, reproduce, adapt, publish, and display that User Content in any media, including in advertising, without compensation or further permission.
15.2 You warrant that you own or control all rights in your User Content, that it does not infringe any third-party right, and that any identifiable person appearing in it has consented.
15.3 We may edit, refuse to publish, or remove User Content at our discretion. We do not endorse User Content and are not responsible for its accuracy.
15.4 Reviews must reflect genuine experience of a product. We do not offer payment or incentives in exchange for positive reviews, and we do not remove reviews solely because they are negative.
16. Acceptable Use
You must not use the Site to: breach any law; infringe any intellectual property right; transmit malware; attempt unauthorised access to our systems; scrape or harvest data by automated means; interfere with the operation of the Site; place fraudulent or speculative orders; or harass our staff.
17. Disclaimer of Warranties
To the maximum extent permitted by law, and subject always to section 13:
The Site and its content are provided "as is" and "as available". We do not warrant that the Site will be uninterrupted, error-free, or secure, or that defects will be corrected. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement in relation to the Site.
18. Limitation of Liability
To the maximum extent permitted by law, and subject always to section 13:
18.1 We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, however arising.
18.2 Our total aggregate liability arising out of or in connection with any order, whether in contract, tort (including negligence), or otherwise, is limited to the greater of (a) the total amount you paid for the products giving rise to the claim, or (b) CAD $100.
18.3 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
19. Indemnity
You agree to indemnify and hold us harmless against any claim, liability, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or your User Content.
20. Force Majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, epidemics, war, civil unrest, strikes, carrier or supplier failure, customs action, changes in law or tariff, power or network failure, or government restriction.
21. Marketing Communications
21.1 Email. If you opt in to marketing email, you may withdraw consent at any time using the unsubscribe link in any message or by emailing support@mithyk.com.
21.2 SMS — consent. If you provide your mobile number and affirmatively opt in, you consent to receive recurring marketing text messages from Mithyk at that number, including messages sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
21.3 SMS — opting out. You may withdraw consent at any time and by any reasonable means. This includes replying STOP, QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE, or OPT OUT to any message; replying in plain language asking us to stop; emailing support@mithyk.com; or telling us through any other channel you have with us. We will act on your request promptly and in any event within the period required by law. After you opt out we may send a single message confirming your request. Reply HELP at any time for assistance.
21.4 Transactional messages. Messages relating to your order — confirmations, dispatch notices, tracking updates, and delivery notifications — are not marketing and will continue regardless of your marketing preferences, unless you ask us to stop those as well.
21.5 Your number. You confirm that you are the subscriber or customary user of the number you provide and that you are authorised to consent for it. If you change or give up that number, you agree to tell us promptly.
21.6 Carriers. Mobile carriers are not liable for delayed or undelivered messages.
21.7 Privacy. Our handling of your contact details is governed by our Privacy Policy. We do not sell your mobile number, and we do not share it with third parties for their own marketing purposes.
22. Privacy
Our collection and use of personal information is governed by our Privacy Policy, available here.
23. Third-Party Links
The Site may link to third-party websites. We do not control and are not responsible for their content, products, or practices. Links do not imply endorsement.
24. Dispute Resolution — Arbitration Agreement and Class Action Waiver
24.1 Informal resolution first. Before commencing arbitration or any formal proceedings, you agree to send a written notice of dispute to support@mithyk.com containing your name, order number, a description of the dispute, and the relief you are seeking. We commit to sending you the equivalent before bringing any claim against you. Each party must give the other 30 days to resolve the matter informally. This notice requirement is a condition precedent to arbitration, and the notice must be individualised and personally signed by the claimant.
24.2 Agreement to arbitrate. If a dispute is not resolved under section 24.1, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any product purchased from us, or any communication we send you (including any claim under the Telephone Consumer Protection Act or any state equivalent) will be resolved by final and binding individual arbitration, and not in court, except as set out in sections 24.5 and 24.7.
24.3 Arbitration procedure. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by this section, before a single arbitrator. The seat of arbitration is Vancouver, BC, Canada. You may elect to have the arbitration conducted entirely remotely or on the basis of written submissions, and where you do, you will not be required to travel. The arbitrator may award any relief available to an individual in court, and the arbitrator's decision is final and enforceable in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section where it applies.
24.4 Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, mass, or representative proceeding, and not as a private attorney general. The arbitrator may not preside over any class or representative proceeding, and may not consolidate the claims of more than one person except under section 24.6. If this waiver is held unenforceable as to any claim, then section 24.2 is void as to that claim only, and that claim must proceed in court under section 25, while all other claims remain subject to arbitration.
24.5 Small claims and injunctive relief. Either party may instead bring an individual claim in a small claims court of competent jurisdiction. Nothing in this section prevents either party from seeking injunctive or equitable relief in court to protect intellectual property rights.
24.6 Coordinated filings. If 25 or more claims of a substantially similar nature are submitted against us by or with the assistance of the same or coordinated counsel, the following applies. The claims will be administered in sequential batches of no more than 50 at a time. Each batch will be assigned to a single arbitrator and treated as a single consolidated arbitration for the purpose of filing and administrative fees. The parties will select a small number of claims from the first batch to proceed as bellwether arbitrations, and will attempt to resolve the remaining claims in that batch by reference to the outcomes, before any further batch proceeds. Applicable limitation periods are tolled for all claims in the queue while this process runs. If any part of this section 24.6 is held unenforceable, section 24.6 is severed and the remainder of section 24 continues to apply.
24.7 Where this section does not apply. Sections 24.2, 24.3, 24.4 and 24.6 do not apply to you if you are a consumer resident in Quebec, the United Kingdom, Australia, or New Zealand, or in any other jurisdiction where a pre-dispute binding arbitration agreement or a class action waiver is unenforceable against consumers. In those cases, disputes are resolved under section 25, and you retain every right available to you under the law of your place of residence, including any right to participate in collective or representative proceedings and to bring proceedings in the courts of your own country.
24.8 Severability. If any provision of this section other than section 24.4 is held unenforceable, it is severed and the remainder of this section continues in force. Section 24.4 is governed by the blow-up provision in that section.
24.9 Time limit. To the extent permitted by law, and except where a longer period is guaranteed by consumer protection legislation applicable to you, any claim must be brought within one year of the event giving rise to it.
24.10 Survival. This section survives termination of these Terms and any cancellation or completion of your order.
25. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Subject to section 24 and to the paragraph below, the courts of British Columbia have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
If you are a consumer resident in the United Kingdom, Australia, New Zealand, or the European Economic Area, this choice of law does not deprive you of the protection afforded by mandatory provisions of the law of your country of habitual residence, and you may bring proceedings in the courts of that country.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
26. General
26.1 Changes. We may amend these Terms at any time by posting the amended version to the Site with an updated "Last updated" date. Changes apply prospectively. Orders are governed by the Terms in force at the time the order was placed. Material changes will be notified where required by law.
26.2 Severability. If any provision is held invalid or unenforceable, it is severed and the remaining provisions continue in full force.
26.3 No waiver. Our failure to enforce any provision is not a waiver of it.
26.4 Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
26.5 Entire agreement. These Terms, together with the Privacy Policy, Shipping Policy, and Refund & Returns Policy, constitute the entire agreement between you and us and supersede all prior understandings.
26.6 Language. These Terms are drafted in English. Quebec: Les parties conviennent que ce document soit rédigé en anglais. / The parties agree that this document be drafted in English.
27. Contact
Precursor Media Inc.
255 Newport Drive, #365
Port Moody, BC, V3H 5H1
Canada
Email: support@mithyk.com
Business number: 724725353